Shipping & Returns
Shipping
Our posting days are Mondays and Thursday.
Please note, shipping times and days may vary due to external circumstances outside of our control. We really appreciate your patience with our small business we do everything we can to make sure you receive your order ASAP.
Delivery times after processing /Prices
UK
Royal Mail Tracked 48 hour (2-3 working days) - £3.99
Royal Mail Tracked 24 hour (1-2 working days) - £5.99
Royal Mail Next day guaranteed delivery before 1pm (ordered before 2pm) - £10
International
We ship worldwide.
Your delivery may be subject to VAT & Duty charges by your country's customs department via our courier Royal Mail/USPS. Please note that as the recipient you are responsible for all import fees which can vary depending on country.
If you have any further queries on this we recommend you contact your local customs office for more information.
International tracked (10-20 days) - £15
Returns
We do not offer returns, exchanges or refunds as we are only a small business. Exceptions may apply if an item is significantly not as described or any damages not stated in the description within 14 days of receipt. Please see FAQ for more details on faulty items or email vivien@viviensvintage.co.uk for more details.
Unauthorised returns will be rejected.